Terms of service

Terms of Service

Last Updated: August 31, 2026

Welcome to DryHaven. These Terms of Service govern your access to and use of dryhaven.shop and your purchase of products and services from DryHaven.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service. Please read them carefully before using our website.

1. About DryHaven

This website is operated by DryHaven.

Our contact information is:

DryHaven
216 Henry St
Hempstead, NY 11550
United States

Email: yoeljaviermeleroaviles@gmail.com

Throughout these Terms, “DryHaven,” “we,” “us,” and “our” refer to DryHaven.

2. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not transmit malicious code, viruses, or other harmful material through our website.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.

Product colors and appearance may vary slightly depending on your screen, device, lighting conditions, or product updates.

We may update product descriptions, specifications, prices, or availability when reasonably necessary.

Any material change affecting an order already accepted will be handled in accordance with applicable law and our policies.

4. Prices

Prices are displayed on our website before checkout.

The applicable price and currency will be shown before you complete your purchase.

Where applicable, taxes, duties, or other charges will be displayed or handled according to the checkout information and applicable law.

Your bank or payment provider may impose currency conversion or other transaction fees. These charges are controlled by the relevant financial institution and not by DryHaven.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving:

Payment authorization failure;
Suspected fraud or unauthorized transactions;
Incorrect pricing caused by an obvious technical error;
Product unavailability;
Incorrect or incomplete customer information; or
Legal or regulatory requirements.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

6. Payment

We currently accept:

Visa
Mastercard
PayPal

Available payment methods are displayed during checkout and may change from time to time.

Payment must be successfully authorized before an order can be processed.

7. Shipping and Delivery

Orders are generally processed within 0–1 business days.

Estimated shipping time is 7–15 business days after processing and dispatch.

We currently offer Free Shipping to eligible supported destinations.

Delivery estimates are not guarantees and may be affected by customs procedures, severe weather, carrier disruptions, peak periods, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for complete shipping information.

8. Order Tracking

Tracking information is provided for shipped orders when available.

Customers are responsible for providing accurate delivery information when placing an order.

If you discover an error in your shipping information, contact us as soon as possible.

9. Returns and Refunds

Eligible products may be returned within 30 days after delivery in accordance with our Return & Refund Policy.

DryHaven covers return shipping costs for approved eligible returns.

We do not charge a restocking fee for approved returns.

Approved refunds are generally processed within 1–3 business days after the returned item has been received, inspected, and approved.

Refunds are issued to the original payment method.

Please review our Return & Refund Policy for complete conditions and exclusions.

10. Exchanges

Eligible products may be exchanged subject to availability.

Customers should contact us before returning a product for exchange.

If a requested replacement is unavailable, we may provide another appropriate resolution, including a refund where applicable.

11. Order Cancellation

Customers may request cancellation before an order has been shipped.

Once an order has been dispatched, it cannot normally be cancelled through our cancellation process. Customers may instead exercise any applicable return or statutory cancellation rights.

12. Subscription Services

Certain products or services may be offered on a subscription or recurring basis.

Where a subscription is offered, the applicable price, billing frequency, renewal terms, and available cancellation information will be presented to you before you complete the subscription purchase.

By purchasing a recurring subscription, you authorize the applicable recurring charges according to the terms presented at checkout.

You may manage or request cancellation of an eligible subscription in accordance with the subscription terms presented when you subscribed and any rights provided by applicable law.

We will not use subscription terms to limit mandatory cancellation or consumer rights available under applicable law.

13. Promotions

From time to time, we may offer promotions or special offers.

Additional terms may apply to individual promotions and will be disclosed with the applicable offer.

Promotions may not be combined unless expressly stated.

14. Intellectual Property

Unless otherwise stated, content created and owned by DryHaven on this website, including original text, graphics, logos, designs, layout, and other original materials, is protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, sell, or commercially exploit DryHaven-owned website content without permission, except where permitted by law.

Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners.

15. Prohibited Uses

You may not use this website:

For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To submit fraudulent or misleading information;
To distribute viruses, malware, or malicious code;
To interfere with website security or functionality;
To collect information about others unlawfully; or
To engage in fraudulent transactions.

16. Third-Party Services

Our website may use third-party providers for functions such as payment processing, shipping, analytics, website infrastructure, and other services.

Your use of certain third-party services may also be subject to their applicable terms and privacy practices.

17. Website Availability

We aim to keep our website and services available and accurate, but uninterrupted or error-free operation cannot always be guaranteed.

We may temporarily suspend or modify parts of the website for maintenance, security, technical, or operational reasons.

18. Limitation of Liability

To the maximum extent permitted by applicable law, DryHaven will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights that apply in your jurisdiction.

19. Consumer Rights

Nothing in these Terms is intended to waive, exclude, or restrict mandatory consumer protection rights.

Customers in the European Union, European Economic Area, United Kingdom, United States, and other jurisdictions may have statutory rights in addition to the rights provided by our store policies.

Where applicable mandatory law provides greater protection than these Terms, the mandatory legal requirements will apply.

20. Privacy

Personal information collected through our website is handled according to our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for additional information.

21. Changes to These Terms

We may update these Terms of Service when reasonably necessary to reflect changes to our services, business practices, or legal requirements.

The latest version will be published on this page together with its updated date.

Changes will not retroactively remove mandatory rights that have already arisen under applicable law.

22. Governing Law

These Terms are governed by applicable laws relevant to DryHaven's operations, subject to any mandatory consumer protection laws that apply based on the customer's place of residence.

Nothing in this section deprives consumers of protections that cannot lawfully be waived.